We are patients who volunteer to work with the Churchdown Surgery team. We help with ensuring the best possible outcomes for all patients and practice staff.
What do we do?
We help with the development and delivery of the GP practice services, including;
- Providing the patient perspective on the range and quality of services;
- Contributing to GP Practice decisions;
- Supporting and building a two-way relationship between patients and Churchdown Surgery
- Working to influence the provision of health services in Gloucestershire;
- Having two-way communication with NHS Gloucestershire and the Practice;
- Promoting the needs of the community within Churchdown Surgery
- Supporting activities that encourage preventative medicine and healthy lifestyle choices;
- Sharing news of the work of Churchdown Surgery and PPG with the community
- Contributing to the Churchdown Surgery website, social media, posters and leaflets.
- Working to build a PPG membership that best represents our patient community
Who Can Join the PPG?
Any registered patient of Churchdown Surgery over the age of 18 may become a member of the PPG. Our PPG aims to include various ages, experiences, backgrounds and a variety of views.
Who represents Churchdown Surgery?
A senior representative of the Surgery team will attend all meetings. Other members of the surgery team may attend from time to time.
How often does the PPG meet?
We aim to meet every other month between 18:00 and 19:00. Where face to face meetings are not possible, the Group meets using video call technology.
Meetings rely on the workload and availability of the Surgery team. The Surgery’s senior representative and PPG Chairperson decide the meeting schedule.
Are you Interested ?
All people are welcome. The greater the mix of genders, ages, ethnicities we have the better. We also encourage those with health conditions and disabilities to join us.
To join:
- fill out a join our Patient Participation Group form. These forms are available in the Surgery reception.
- phone us on 01452 899 762
Plans
- Grow the Patient Participation Group diversity and membership.
- Develop the Patient Participation Group information on the surgery website.
- Work with the surgery to enhance the surgery website and surgery newsletters to help make them more patient friendly.
- Work with the surgery to improve communication both with patients and the surgery
- Assist the surgery in the development of social prescribing. Social prescribers help GPs to refer people to community services. Community services can often help medical solutions.
Achievements
- August 2024 – First open morning at the surgery with the aim to repeat this annually
- 2024 – Introduction of newsletters within the local Churchdown magazines as one aspect on our focus on improving communication.
- July 2022 – Introduction of new ‘hot topics’ box for reception waiting room
- May 2022 – New Patient noticeboard outside Reception doors
- March 2022 – Re-instatement of face to face meetings with the option to join virtually
- 2020/2021 – First virtual PPG meeting in light of COVID.
- August 2019 saw the Surgery assessed to be good in all areas. This confirmed the Surgery provides people with safe, effective, compassionate and high-quality care. The report is available atwww.cqc.org.uk.
- PPG minutes are available below. Your feedback on discussions is welcome.
- 30/06/2022 – PPG minutes (PDF)
PPG Reports and Surveys
Patient survey 2022 – www.gp-patient.co.uk/PatientExperiences?practicecode=L84047.