With effect from Wednesday 25th March we are operating a closed door policy. Please DO NOT come into the surgery for any enquiries, instead please call reception.
If you have been allocated an appointment by one of our clinical staff you will need to go to the entrance doors and use the intercom, where a receptionist will click you in as arrived and ask you to wait in your car or outside of the surgery until the relevant clinician comes out to call for you. You will then, if necessary, be taken into the surgery and straight into a clinical room. We do apologise but there will be no facility for you to wait for your appointment inside the surgery.
Repeat prescriptions can be requested in the following ways:
- Via the NHS App (to register: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/)
- Online (if you already have access, please log into Patient Access).
- Writing to us and posting in the post box outside main front entrance (please remember to give full name, date of birth and address along with the name of the medications required).
- Phone us on 01452 899762. Please only use the phone line if you have no other way of ordering your medication.
For all other enquiries, please contact reception (as normal) on 01452 899762 or by completing our Ask the Reception a Question form.
If you have spoken to a GP/nurse within the last 48 hours and have been instructed to come in to the surgery, please wait in your car until you are informed by a clinician to enter the building. Please DO NOT bring friends/family with you in to the surgery.
We thank you for your continued co-operation and support during these challenging times.