Make an appointment by visiting our Consulting Room.

Making an Appointment

Consultations are by appointment only. You can make an appointment by visiting our Consulting Room or by calling the surgery between 08:00 – 18:30, Monday to Thursday, and 08:00-18:00 on Fridays. Surgery telephone lines are closed to routine calls between 13:00 – 14:00.

Patients will be asked a couple of questions by our receptionists to ensure that you are directed to the appropriate health professional, in order to receive the highest quality of care. All of our receptionists are fully trained and will respect your confidentiality. The practice offers 50% of its appointments bookable in advance with the remainder bookable on the day.

If all the appointments have been booked and a patient feels they need to be seen that day, the nurse or doctor will ring them back to assess the urgency of their request and book the appointment as necessary. We must ask patients to use the system sensibly; please do not ask for appointments for simple viral infections unless symptoms are severe or persistent. Each GP appointment is 15 minutes however nurses appointments vary.

Practice Nurse Appointments

Appointments are available every weekday from 08:00 – 17:30 (Fridays 16:40).

These are bookable in advance using a different system to that of the doctors.

Extended Hours

• Monday – Thursday evenings, 18:30 – 19:00
• Wednesday and Friday mornings, 07:30 – 08:00

These appointments are pre-bookable and for patients who commute or are unable to leave work during the course of the day. This is not a walk in/emergency clinic for any appointments. If an emergency arises please contact the Out of Hours service or Emergency Services as appropriate.

Telephone Advice

The doctors and nurses can give advice on the telephone if you do not think an appointment is necessary.

You will be asked for your telephone number for the doctor/nurse to ring you back when convenient. Please inform us of any changes to your telephone number, this can save a lot of time.

Cancel appointments

Please let us know if you need to cancel an appointment either online or by calling us on 01452 899 762.